Deliver world-class client service with these tips
Client service, as defined by Wikipedia, is ‘the provision of service to customers before, during and after a purchase’....
The key to success in B2B digital marketing
Research shows that B2B (business-to-business) companies are far behind their B2C (business-to-consumer) colleagues when it comes to...
Further line up against world’s best at The Drum Search Awards 2017
The Drum Search Awards 2017 were presented at a ceremony in London on 25 May and saw...
In conversation with Senior SEO Consultant Mark Hannant
Mark Hannant, Further’s SEO Consultant of almost eight years, is embarking on a project to discover and...
How to understand and improve staff wellbeing
Mental Health Awareness Week took place this month, making now a fitting time to discuss staff wellbeing...
Further nominated for three RAR Digital Awards 2017
Further has been nominated in three categories for the Recommended Agency Register (RAR) UK Digital Awards for...
Do marketers know what to wear?
In an era of individualism, the creative industries have some of the most progressive views and rules...
Your guide to managing complex processes
I have been managing processes – editorial, communications, public relations campaigns, content marketing, etc – in some way for...
Happy staff, happy workplace: an interview with Further’s Social Secretary Shakiba Mohseni
It’s important for any workplace to have an element of fun – time to down tools and...
3 essential conversations you should be having with your digital agency… regularly
You’ve been working with your digital agency for 18 months and all is going well. Targets are...
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