Deliver world-class client service with these tips

Client service, as defined by Wikipedia, is ‘the provision of service to customers before, during and after a purchase’....

Post by Duncan Basford, Account Director
03rd Aug 2017

The key to success in B2B digital marketing

Research shows that B2B (business-to-business) companies are far behind their B2C (business-to-consumer) colleagues when it comes to...

Post by Kate Barnes
13th Jun 2017

Further line up against world’s best at The Drum Search Awards 2017

The Drum Search Awards 2017 were presented at a ceremony in London on 25 May and saw...

Post by Steve Jaggard, Founder
26th May 2017

In conversation with Senior SEO Consultant Mark Hannant

Mark Hannant, Further’s SEO Consultant of almost eight years, is embarking on a project to discover and...

Post by Helen Brooks, Content Editor
24th May 2017

How to understand and improve staff wellbeing

Mental Health Awareness Week took place this month, making now a fitting time to discuss staff wellbeing...

Post by Carly Stanforth, Office Manager
22nd May 2017

Further nominated for three RAR Digital Awards 2017

Further has been nominated in three categories for the Recommended Agency Register (RAR) UK Digital Awards for...

Post by Helen Brooks, Content Editor
22nd May 2017

Do marketers know what to wear?

In an era of individualism, the creative industries have some of the most progressive views and rules...

Post by Gill, Head of Content Marketing
18th May 2017
Example for complex processes article

Your guide to managing complex processes

I have been managing processes – editorial, communications, public relations campaigns, content marketing, etc – in some way for...

Post by Helen Brooks, Content Editor
05th May 2017

Happy staff, happy workplace: an interview with Further’s Social Secretary Shakiba Mohseni

It’s important for any workplace to have an element of fun – time to down tools and...

Post by Helen Brooks, Content Editor
04th May 2017

3 essential conversations you should be having with your digital agency… regularly

You’ve been working with your digital agency for 18 months and all is going well. Targets are...

Post by Daisy Kingham
29th Mar 2017