It's official. Further is UK no.2 for Client Satisfaction
10:19 on Thu, 12 Sep 2013 | 0 Comments
We often get positive feedback from our clients about the job we are doing, but now we've been benchmarked against our peers; and it's official.
Further has been ranked as second in the UK for Client Satisfaction amongst all agencies with under 50 staff.
These are the findings of the 2013 UK Digital Census conducted by leading industry magazine The Drum in association with the RAR (Recommended Agencies Register) and Green Square.
Aside from studying and comparing detailed information about the agency and its performance, the Census actually contacted clients of the agencies to ascertain a true view and rating.
Further Head of Content, Richard Willner, who attended the launch event of the Digital Census at the offices of Lewis Silkin in London this morning was thrilled at the announcement. "I only joined Further earlier this year, but knew of the company's reputation for the standard of its work and its ethos towards client servicing long before. Indeed, some clients have been with the company over six years, which in digital agency terms is pretty impressive - especially since the agency has only just celebrated its 7th birthday."
The 2013 Digital Census also showed that Further has now made the Top 50 financial table against the same competition, based on agency income.