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27 January 2012

Can you put a Price on dignity?

We all saw it coming; she had been quiet for too long. And this week, Katie Price proved that she’s either short of a few bob or the canniest businesswoman this side of Christmas when she teamed up with Snickers to front a campaign that’s been making headlines ever since.

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26 January 2012

Google's new Privacy Policy and what it means for you

Earlier this week Google announced an upcoming change in their privacy policy, which consolidates the previous 70+ (yes, you read that right!) privacy policies across different Google-owned products into one, all-encompassing document.

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20 January 2012

Sign up to Google+...or else?

Working in the digital marketing industry, it can sometimes feel as if we are slaves to Google. We use it to judge the effectiveness of search engine optimisation (SEO) for our clients (although why everyone calls it SEO Lord only knows, we should just call it Google Optimisation and be done with it). We use it to track analytics, to check our email, to search for news, for images, for blogs, for prices of products – we even use it to watch videos (yes, it also owns Youtube). Given such global dominance, the fact that Facebook is still the world’s number one social network with over 800 million members worldwide is refreshing to say the least.

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13 January 2012

Too close for comfort - should celebs be on Twitter?

There was cause for celebration all round this week when the First Lady, Michelle Obama, took to Twitter. The President’s wife’s account debuted on Thursday, and she’s already got almost 236,000 followers. It’s great to see that the White House continue to demonstrate an admirable ability to use social media to their advantage - Barack Obama already has nearly 12 million followers, and it’s clear his Twitter account is a hugely useful tool when the need for clear communication is at an all-time high. With the next election due in November, politicians all over the States have taken to social networking to ensure their message is heard loud and clear.

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10 January 2012

Goodbye email - hello social?

If, like me, you returned to work after the Christmas break with a mountain of emails sitting in your inbox, you probably spent the first couple of days trawling through, replying to the most important, flagging those which needed an action or response and deleting the spam. However, if recent predictions come true, this process could soon be rendered obsolete as more of us turn to social media and instant messaging to communicate with one another.

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06 January 2012

Is your vanity taking over Facebook?

A story published by The Telegraph (and numerous other news sites) has revealed that Facebook users are deliberately reporting pictures as ‘offensive’ - simply because they don’t like how they look. The study, conducted by technology site All Things D, has revealed that the majority of pictures that were flagged up weren’t obscene, just unflattering.

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03 January 2012

Social New Year Resolutions

It's a new year, and, if you're anything like the Further team, you're looking for a method to streamline your ways of working online whilst avoiding getting bogged down in the nitty-gritty (yes, we are talking about perusing the photos from the NYE party you attended.) So, in the spirit of working hard, getting ahead and (dare we say it without getting mocked mercilessly) developing a new you, we have compiled Further's top tips for getting your mojo back during the long, cold months after Christmas...

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22 December 2011

Social media in 2012 – where is it headed?

2011 was certainly an eventful year for social media. Facebook continued to grow and add new features, Twitter announced it had over 100 million users, while Google jumped on the bandwagon with the launch of Google+. As such more and more businesses ‘got social’ and used it to increase their brand awareness and their customer service offerings.

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20 December 2011

Where Mark Davidson went wrong...

The first I heard of Mark Davidson was when his name began trending on Twitter in September this year. After a relatively quick investigation, it turned out that one of his disgruntled ex-employees had ‘hacked’ Davidson’s company’s Twitter account, and not only was this person drunk, they were extremely angry. A series of scathing tweets appeared, accusing Mr. Davidson of not knowing how to use social media, that a rival company paid better, and that the other ghostwriters were ‘really boring’. Naturally, this went viral. Articles appeared warning of handing over Twitter accounts to ghostwriters, and Mark Davidson’s goose appeared to be well and truly cooked. Until someone suggested the ‘Twitter takeover’ had been a hoax - and Davidson confirmed it had been.

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16 December 2011

Moaning on social media

There’s no doubt about it, if there’s one thing us Brits love (more than queuing and cups of tea) it’s having a good old moan. According to new research from Sage, more and more of us are turning to social media to complain when we receive poor customer service. Its survey of 2,000 consumers found that one in five of us are using social media to vent our frustrations, yet only 4 in 10 of us ever receive a reply.

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